<2>Grammarly Disables Tool Offering Generative-AI Feedback Credited To Real Writers
<3>Background and Concerns
Grammarly, a popular writing assistant tool, has faced backlash from writers whose names were used to present AI-generated feedback without their permission. This issue arose from the company’s Expert Review feature, which drew on publicly available information from third-party LLMs to surface writing suggestions inspired by the published work of influential voices.
<3>Grammarly’s Response
In a LinkedIn post, Superhuman (formerly Grammarly) CEO Shishir Mehrotra acknowledged the concerns and apologized for the misrepresentation of experts’ voices. He stated that the company will disable Expert Review while they “reimagine” the feature to give experts real control over how they want to be represented.
<3>Future Plans
Grammarly aims to reimagine the Expert Review feature to make it more useful for users while ensuring experts have control over their representation. The company believes this is an opportunity for experts to build a deeper bond with users, similar to Grammarly’s relationship with its users. This future excites Grammarly’s CEO, who hopes to build it with experts who want to develop it alongside the company.
<3>Expert Control and Business Model