<2>Adobe Agrees to Pay Settlement for Making Its Subscriptions Hard to Cancel
<3>Background of the Lawsuit
Adobe has agreed to pay the US government $75 million to settle its lawsuit over the company’s allegedly harmful approach to subscriptions. The suit started in 2024, when the US Department of Justice and the Federal Trade Commission < class="link" href="https://www.theverge.com/2024/3/1/22235157/us-sues-adobe-over-subscription-practices" target="_blank">filed a joint complaint alleging the company deliberately made it difficult to cancel subscriptions and obscured the frequently expensive “early termination fee” customers have to pay to get out of annual subscriptions that are paid monthly.
<3>The Allegations Against Adobe
The US Department of Justice and the Federal Trade Commission alleged that Adobe made it difficult for customers to cancel their subscriptions and obscured the expensive “early termination fee” they have to pay to get out of annual subscriptions that are paid monthly. The complaint also alleged that Adobe’s website and customer support made it hard for customers to find information about the early termination fee and the process of canceling their subscriptions.
<3>The Proposed Settlement
Adobe has agreed to pay $75 million to settle